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March 31, 2009 by cedwards

Blue Gecko Announces Free Oracle Database Performance Reviews

SEATTLE, WA--(Marketwire - March 31, 2009) - Seattle-based remote DBA services company Blue Gecko, Inc. (http://www.bluegecko.dk), is now offering free performance evaluations. The promotion will extend through 6/30/2009. Blue Gecko President Chuck Edwards cited the importance of keeping databases in tune, especially now that so many people are … [Read more...]

Filed Under: News & Events, Oracle Tagged With: health check, oracle health check, performance tuning

March 23, 2009 by cedwards

New presentation: Simulating failures for testing and diagnostic practice

In this entertaining presentation, Jeremiah Wilton demonstrates creative ways to induce Oracle failures with the objective of learning how to detect, assess and diagnose problems.  Some of the self-induced failures are quite amusing, and will allow the reader to have some fun with their DBA friends. Check out the presentation on our whitepaper … [Read more...]

Filed Under: Jeremiah Wilton's Oradeblog, News & Events, Oracle Tagged With: database crash, emergency support, jeremiag wilton, ORA-00600, ORA-600, whitepaper

March 10, 2009 by cedwards

Our own Sarah Novotny is Seattle’s “Geek of the Week!”

Sarah Novotny is featured in the Seattle PI as the "Geek of the Week."  We're all quite pleased with the well-seserved recognition, and hope you have a minute to check out the article.  Leave a comment and let her know what you think! Nice work, Sarah! … [Read more...]

Filed Under: MySQL, News & Events Tagged With: awards, Sarah Novotny

March 6, 2009 by cedwards

Seattle-area Oracle Applications Tech Group

Announcing the first meeting of the Seattle Oracle Applications Technology Group! This group will be dedicated to knowledge sharing and learning between Oracle Applications Technology professionals in the Puget Sound area.  I'm hopeful we can get a regular group of Apps DBAs, developers, Apps admins, and other people connected with E-Business … [Read more...]

Filed Under: News & Events, Oracle Applications Tagged With: Chuck Edwards, oaug, Oracle E-Business Suite, seattle oracle applications technology group, user groups

March 1, 2009 by cedwards

Blue Gecko acquires ORA-600 Consulting

Seattle, WA (March 19, 2009)—Seattle-based remote DBA services company Blue Gecko, Inc. (http://www.bluegecko.dk), as part of its strategy to enhance emergency support and education offerings, announced that it has acquired Seattle-based ORA-600 Consulting, a premier provider of Oracle administration, recovery and education services. ORA-600 … [Read more...]

Filed Under: News & Events, Oracle Tagged With: Jeremiah Wilton, ORA-600

February 28, 2009 by cedwards

Firefox 3 certified against E-Business Suite

Steven Chan posted on his blog yeterday that Oracle has announced certification of E-Business Suite and Firefox 3.  There are some pre-requisites which should be carefully reviewed, but this is great news for E-Business Suite customers pining to get off of Firefox 2. The framework patch 7651759 in particular specifically targets Firefox 3 users … [Read more...]

Filed Under: Oracle Applications Tagged With: FIrefox, Oracle E-Business Suite

February 20, 2009 by cedwards

Proactive support

We all know proactive service when we see it.  A couple of examples: Proactive is when you are shopping for a new gadget, but just before you buy it the clerk tells you a special battery is required (even though the box fails to mention it) but is not included.  “Would you like one of those as well?” Proactive is a waiter asking his patrons if … [Read more...]

Filed Under: Remote DBA Tagged With: customer service

January 24, 2009 by cedwards

Phase in the Sun JRE plug-in

By now you probably know error correction support ends for JInitiator for E-Business Suite on July 31, 2009 (see Metalink note 552692.1). There has been a lot of strong encouragement from Oracle to migrate to the Sun JRE Native plug-in prior to the de-support date: Note 393931.1: Deploying Sun JRE (Native Plug-in) for Windows Clients in Oracle … [Read more...]

Filed Under: Oracle Applications Tagged With: appsweb.cfg, ICX: Forms Launcher, JInitiator, Oracle E-Business Suite, Sun JRE

January 19, 2009 by cedwards

Request for simpler E-Business Suite diagnostics

A few weeks ago Steven Chan posted an open question on his blog asking how support for the E-Business Suite techstack could be improved.  Specifically, he wanted to know how interaction with Oracle Support could improve.  I sent a suggestion, but it didn't make the cut; he didn't post it.  :( Since I spent a bit of time writing and editing, it … [Read more...]

Filed Under: Oracle Applications Tagged With: Metalink, OAM, Steven Chan

December 8, 2008 by cedwards

Proactive Maintenance for Oracle E-Business Suite

As a remote services provider, often we are often asked to provide proactive maintenance support for clients.  For the purposes of this discussion, I’m going to separate operational support form maintenance support. Operational support surrounds management of the application operations, as they exist.  For example, if I’m running 11.5.10.2 on … [Read more...]

Filed Under: Oracle Applications, Remote DBA Tagged With: customer service, Oracle E-Business Suite, proactive service

October 30, 2008 by cedwards

BlueGecko’s focus on people true to brand

Blue Gecko has been mentioned in a great article on brands. Sharpen Your Competitive Edge with Tangible Brand by Mary Weisnewski Consulting Magazine, October 30, 2008 … [Read more...]

Filed Under: News & Events, Remote DBA Tagged With: brand, customer service, Mary Weisnewski

August 23, 2008 by cedwards

New whitepaper: Proactive Maintenance for E-Business Suite

This paper outlines a proactive strategy for maintaining Oracle E-Business Suite.  By developing a core technology maintenance plan, future patching and upgrade efforts will be easier, and E-Business Suite will be more stable. Download the paper from our whitepaper page. … [Read more...]

Filed Under: News & Events, Oracle Applications Tagged With: adpatch, ATG patchset, Chuck Edwards, e-business suite maintenance, oracle apps technology

May 23, 2007 by cedwards

New whitepaper: Exploring ADR in Oracle Database 11g

It’s inevitable that at some time failures will occur in a database, particularly when the database has issues with self-reporting of faults.  DBAs often lack the necessary time, knowledge, and/or skills to resolve an outage.  For this reason, Oracle has introduced the Automatic Diagnostic Repository (ADR) in Oracle Database 11g. Jeremiah Wilton … [Read more...]

Filed Under: News & Events, Oracle Tagged With: Automatic Diagnostic Repository, Jeremiah Wilton, Oracle ADR, Oracle tuning

April 23, 2007 by cedwards

New whitepaper: A look at Real Application Testing from a customer’s perspective

Mostly resulting from optimizer changes, version upgrade instability has resulted in widespread reluctance by Oracle customers to adopt new versions in a timely manner.  Real Application Testing provides the greatest benefit to customers of all the new features in 11g.  The importance of Real Application Testing to customers is so great primarily … [Read more...]

Filed Under: Jeremiah Wilton's Oradeblog, News & Events, Oracle Tagged With: oracle 11g, Oracle tuning, Real Application Testing

June 17, 2004 by cedwards

New whitepaper: The DBA Disaster Diary – Double Failure

Most organizations running Oracle today are thinking about availability to some degree.  For many, it is to their great dismay that they find that average availability is no higher after implementing a high-availability architecture such as RAC or dataguard.  Paradoxically, many organizations find that their availability numbers actually get … [Read more...]

Filed Under: Jeremiah Wilton's Oradeblog, News & Events, Oracle Tagged With: data guard, high availability, rac, real application clusters

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